Turkey: Deputy Head of Systems

Job Title: Deputy Head of Systems

Job Location: Antakya, Turkey

Reporting to: Assistant Country Director - Systems

Length of Contract: 12 - 24mths

General Description of the Programme:

GOAL is an international humanitarian organisation established in 1977 and currently working in 19 countries around the world. GOAL has been working in Syria since 2012, responding to the acute needs of conflict affected communities. GOAL works in Idlib Governate to deliver food, water, non-food items, cash and vouchers to the most vulnerable as well as shelter and housing support, hygiene and livelihoods programmes. In 2015 GOAL and its implementing partners provided support to over 1 million beneficiaries in Syria.

Jobpurpose:

The Deputy Head of Systems (DHOS) is a key member of the GOAL Syria Senior Management Team, who will support and assist the ACD-S in the overall management and leadership of the systems element of the country programme with a particular emphasis on Human Resource Mangement. The DHOS will assist the building and running of an organisation that can design, implement, monitor, evaluate and report on cost effective interventions of a high quality, consistent with relevant standards and norms. The DHOS assists in the strategic planning and management of the country programme, working with programme and project teams and head office staff to define and implement a programme that gives meaning to GOAL’s mission, policies and procedures, within the Syrian context.

The DHOS will be expected to have a good understanding of the overall country programme, and be able to effectively deputise for the ACD-S when s/he is on leave or absent, and to effectively represent the organisation and the country programme to external stakeholders.

The country office has a Country Director and 2 Assistant Country Directors – one for programmes and one for systems. The ACD-S directly line manages the DHOS and department heads of Logistics, Administration, Compliance and Internal Audit, and IT with DHOS directly managing the department heads of Human Resources.

DUTIES AND OBJECTIVES

General

• Provide strategic support and leadership to GOAL Syria Human Resource department. Manage, guide and coach department managers, developing policies and promoting best practice to facilitate the development and implementation of quality programmes.
• Actively participate in the Senior Management team, contributing to the ongoing development of the country programme
• Assist the country programme in managing GOAL Syria’s risk in relation to Human Resources, in line with best practice ISO31000, reviewing internal controls, facilitating the design of risk based internal annual audit plans and implementing the use of key tools such as the strategic risk register, issues lists and regular project risk reviews and coaching staff on the same.
• Deputise for the ACD-S when required and undertake any additional duties as mutually agreed with the ACD-S
• Project manage process improvement and innovative projects, with a specific oversight on the use of new technology as they arise and actively look for new opportunities for advancement
• Where required, coordinate, liaise and represent GOAL Syria to relevant donor working groups, partners and government officials where required including governors, ambassadors, ministers and ministry officials.
• Support the creation of sustainable departments through commitment to capacity building and mentoring of teams and individuals and succession planning
• Ensure organisational compliance to systems related donor policies and guidelines

Partnerships

• Liaise with Deputy Head of Programmes and Financial Controller to support effective programme implementation through partners
• Provide oversight and support to donor compliance and with the Partnership AFC in relation to partnerships in the systems related areas of work including report preparation and compliance issues.
• Coordinate to closure any support issues raised in internal partnership audits and donor compliance testing.
• Participate in partner capacity building, ensuring sufficient support and resources are available.

Human Resource Management

• Provide leadership for Human Resources and promote an organization environment which is fair, open, protective and which fosters a learning culture.
• Provide guidance and direction to the Human Resources department
• Ensure that recruitment is managed in a transparent, effective, efficient and compliant manner
• Ensure that GOAL Turkey is compliant with national employment law legislation and reporting requirements
• Support management to implement an effective annual performance review and development process.
• Ensure that annual training plans are developed and implemented to facilitate the delivery of successful programmes
• Ensure periodic reviews of salary scales and the country HR Manual, ensuring both are compliant with local regulations
• With department managers, measure, review and work to improve staff satisfaction, mental health and wellness
• Liaise with HO in Dublin on HR issues etc as appropriate;

Financial

• Support ACD-S in preparation and management the overall core cost and equipment budgets for GOAL Syria

Donor Compliance and Internal Audit

• Coordinate to closure any Human Resource related issues raised in internal and external audits and donor compliance testing.
• Supervise and provide technical support to internal investigations as required.

REQUIREMENTS

• Minimum 5 years previous experience at a senior management level
• 3 + years of previous overseas management experience
• 3 + years previous management experience in Human Resource Management
• Education to a masters level, or significant relevant experience that shows an ability to critically analyse and apply information in management and work situations at a similar level
• Strong demonstrable previous experience in project planning, implementation, monitoring and evaluation
• Strong experience liaising with governmental / local authorities and other NGO’s.
• Excellent staff management and personnel skills
• Evidence of strong commitment to capacity building and mentoring of teams
• Excellent communication skills
• Good skills in systems development and documentation e.g. experience of ISO systems or similar
• Budgetary control and financial management skills
• Excellent analytical and writing skills
• Fluent in English, Turkish and/or Arabic are an advantage

GOAL has Standards of Integrity and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

https://www.goalglobal.org/careers?gh_jid=203506