Turkey: Deputy Director Operations

INSO supports the humanitarian community with vital coordination and information services that save lives and improve access.

Since becoming registered in Turkey, INSO has developed a strong country wide approach, supporting NGOs working on Syria from all neighbouring countries.

We are now seeking a motivated individual to join our team as Deputy Director – Operations.

The Deputy Director – Operations oversees all aspects of service delivery and plays a key role in ensuring that INSO provides the best support possible to NGOs responding to the Syria crisis. Specific responsibilities include the recruitment and training of new staff, editorial review of key INSO products, monitoring and continual improvement of compliance with service delivery standards, and support to the Director on the broader strategic development of the programme.

On a delegation of authority basis, the Deputy Director – Operations independently line manages and mentors INSO’s regional teams, and will also stand in as the acting Director in his/her absence.

The successful candidate will have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high performing teams. He/she will also have the ability to analyse complex security issues and contexts, communicate to an excellent standard of English both verbally and in writing, and above all else share INSO’s commitment to humanitarian principles.

The Deputy Director position is being offered on a 1-year renewable term, with an ideal start date of early October (2016).

Key Areas of Responsibility:

· Compliance monitoring of all INSO mandated services including 24/7 flash reporting, safety and access roundtable meetings, analytical reports, training, orientations, crisis assistance, site security reviews and other demand based services.

· Management of the INSO regional teams, including recruitment, training, orientation and on-the-job mentoring of regional and operations team members.

· The development and implementation of locally specific internal security management policy, SOPs and guidelines.

· Leadership and representation of the programme in the director’s absence.

The Deputy Director – Operations will assist the Director in:

· Development of annual strategy to include programming priorities, proposals, reports, budget management, forecasts and maintaining contractual compliance in all areas at all times.

· Application of INSO global policy in both administrative and operational areas including HR, Finance, Logistics, Security etc.

· Representation and liaison towards third parties, including NGOs, the UN, Government, and Embassies.

· INSO’s organisational development and on-going improvement of internal operational protocols and services.

Mandatory Requirements:

· Fluency to an excellent standard in English, written and spoken.

· Demonstrable and significant operational NGO security experience.

· Demonstrable understanding of humanitarian safety practices and their application.

· Commitment to humanitarian principles and values.

· Graduate level education in a relevant field or equivalent work experience.

· Significant experience in insecure/conflict-affected environments with progressive seniority and at least one year at senior management level.

· Proven writing, editing and analytical skills and a keen eye for detail - the position entails a lot of report editing and reviewing.

· Mature leadership and staff management experience in a diverse multi-cultural setting.

· Outgoing and proactive personality.

Preferred Characteristics:

· A year’s (recent) experience working on Syria - ideally in an NGO safety role or equivalent - and demonstrable understanding of the context.

· Prior experience in an inter-agency role.

· Employment history that reflects experience in both security and civilian fields.

· Experience in staff capacity development and training.

· Experience with NGO security and project management, including donor relations.

· Existing information networks and/or local language skills.

Interested persons are requested to send the following to jobs@ngosafety.org no later than 17:00GMT on 31 July 2016, with ‘INSO Syria Deputy Director - Operations’ clearly referenced in the subject line of the email:

· Cover Letter specifying how you meet the mandatory requirements, your motivation in applying and what you hope to bring to INSO (1 page maximum).

· Up to date CV (5 page maximum).

· One relevant and substantive writing sample in English that demonstrates your analytical and report writing abilities (10 page maximum).

Please do not send any additional information (certificates, other writing samples, etc.) and keep the total size of your application under 2MB if possible. Only shortlisted candidates will be contacted after the closing date.