Country: Turkey
Closing date: 28 Jan 2017
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps has been present in Turkey since 2013, focusing its interventions on protection and youth development. With funding from a variety of institutional and private donors, Mercy Corps has been working with communities in Turkey to respond to emergency needs, improve vulnerable households' access to services, and build the skills of the new generation of refugee and host communities, bringing benefit to more than 50,000 beneficiaries.
General Position Summary
The Program Manager is responsible for coordinating and implementing the delivery of protection assistance to refugees living in the Marmara region of Turkey – particularly Istanbul and Kocaeli, through direct outreach, partnerships and self-protection activities for refugees. The position includes daily management of program activities and program staff, and ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results. The PM is a strong team leader, able to develop and mentor team members in Turkey and is an effective communicator, able to work with internal and external stakeholders to achieve common objectives. S/he is responsible for managing relationships with local partners, beneficiaries and donor representatives, contributing to achievement of country goals through innovation and program development and displaying expertise in humanitarian assistance as well as regional experience to the team on the ground. The aim of the 12 months ECHO-funded program is to improve refugee's access to services, encouraging their self-protection and building safety nets.
Essential Job Responsibilities
STRATEGY & VISION
• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
• Develop and organize activities to secure resources for programs and convince stakeholders to provide support.
PERSONAL LEADERSHIP
• Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
• Maintain high ethical standards and treat people with respect and dignity.
• Demonstrate an awareness of his/her own strengths and development needs.
TEAM MANAGEMENT
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Supervise, hire and orient new team members as necessary.
• Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
• Provide team members with information, tools and other resources to improve performance & reach objectives.
PROGRAM MANAGEMENT
• Collaborate with program, finance and administrative staff.
• Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
• Maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Implement and model Mercy Corps' philosophy of social entrepreneurship and leverage Mercy Corps' best practices.
INFLUENCE & REPRESENTATION
• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.
SECURITY
• Work closely with the country team's security focal point to develop and maintain systems and training that ensure the safety and security of the team.
ORGANIZATIONAL LEARNING
• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO BENEFICIARIES
• Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility
Project Managers and Sr. Liaison Officer
Accountability:
Reports Directly To: Director of Programs, Turkey
Works Directly With: Other Program Managers, Protection & Gender Advisor, MEL Manager, field-based security, logistics and finance teams, HQ-based Program Operations, Finance, and TSU staff
Knowledge and Experience
• BA/BS or equivalent in international studies, economics or other relevant field; MA/S in preferred.
• 5 years of international relief and development program management experience, in protection programs preferred.
• Demonstrated ability to manage and communicate effectively with team members of varied work styles.
• Demonstrated flexibility and creativity in planning and problem solving.
• Proven ability to learn quickly, lead a program to achieve stated results and objectives.
• Experience with the development, implementation & compliance of development, implementation & compliance of ECHO funded programs in particular funded programs.
• Ability to effectively represent Mercy Corps and its interests to key stakeholders.
• Experience working with host governments, national and international NGOs.
• Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
• Excellent oral and written English skills required; proficiency in Turkish or Arabic is a plus.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.
• Previous experience in insecure environments).
• Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
Success Factors
The successful PM will combine exceptional management skills and experience in maintaining donor and partner relationships. S/he will have an outstanding ability to develop, implement and manage innovative programs within the current and future program structure of Mercy Corps in the region. S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions / Environmental Conditions
The position Program Manager based in Istanbul, Turkey. This location is an accompanied. Housing is individual accommodation with unlimited freedom of movement beyond the house/office. There are International schools in the city. Staff will have good access to medical services, electricity, water, etc. This position requires 20% of travel by vehicle or plane to field offices in sometimes less secure environments.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
PI96332477
How to apply:
Apply Online
