Turkey: Head of Mission - Turkey

Human Appeal is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disaster. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions. Now over 25 years old, Human Appeal has a presence in 25 countries spanning across 3 continents: Asia, Africa and Europe. 2016 is an exciting time as we continue to build on our achievements to transform the lives of millions of people across the world.

Job Description

The Head of Mission-HoM will be responsible to ensure that all aspects of HA’s programs in Syria are implemented in compliance with grant agreements, budgets and according to schedule. The HoM will develop and manage programs in tandem with staff. As part of program development, the HoM is expected to examine the funding situation in the country and solicit funding for programs. In addition, the position will be responsible for office and management procedures, assessing the security situation, and recruiting/supervising expatriate and national staff.

Reporting to the Head of Humanitarian Dept, the Head of Mission has responsibility for the strategic leadership and management of the country programme managing a large number of staff and country budget. Any decisions for the programme which impact other country programmes or functions are made in conjunction with Head of the Humanitarian Dept

Key Responsibilities

PROGRAMME MANAGEMENT AND IMPLEMENTATION

Provide direction to ensure the effectiveness and positive impact of the programmes implemented by Syria Humanitarian Mission in Syria and Turkey.

Maintain effective communications within the programme and with the Head of Humanitarian Dept and Humanitarian Desk officer at the HQ Office.

Review, update and communicate the country situation analysis and emergency response twice a year to the Humanitarian Dept at headquarters.

Ensure the production of high quality donor reports, annual reports and project proposals for both HA and donors by the agreed deadlines.

Ensure transparency and accountability in all programmes and follow humanitarian accountability principles and standards.

Ensure programmes are gender-sensitive and adhere to child protection principles.

PROGRAMME MONITORING AND EVALUATION

Ensure effective and continuous monitoring of the appropriateness, effectiveness, impact and direction programmes implemented by HA in Syria using appropriate HA and other international tools.

Develop and implement approaches to monitor the performance of programmes

Ensure adequate evaluation of the impact of the programmes and measurement of change as a result of the programmes.

Monitor and ensure the capacity of budget holders to manage and monitor their budgets and ensure proper expenditure phasing.

STRATEGIC DIRECTION AND PLANNING

Provide overall strategic planning leadership and technical backing for programmes in line with HA’s strategic parameters.

Develop and ensure the mission’s Strategy, thematic areas of work as well as the Annual mission Business

Strategic plan and Emergency Preparedness Plan are implemented in line with regional and global strategies and reviewed as necessary in consultation with staff and stakeholders

Ensure that projects fit into the overall mission strategy and thematic areas and that this integration is understood by all involved

Work with programme teams, partners and beneficiaries to produce action plans as per the mission strategy within agreed timeframes

Contribute to HA global policy/strategy development based on the experience of the mission’s programme

Maintain and update on a regular basis emergency preparedness and response plans for the mission

Contribute to the development of policies on major issues and/or advocacy with a range of stakeholders

FUNDRAISING, REPRESENTATION AND NETWORKING

Identify potential donors and institutional funding opportunities and secure funding sources in-country

Build and strengthen significant relationships between HA partners, INGOs, UN, institutional donors and relevant Government Departments at all levels

Be cognisant of advocacy opportunities and develop these as appropriate through the media, government, the UN, international agencies, donors and diplomatic missions

Spend at least 40% of time in networking and funding opportunities.

STAFF CAPACITY BUILDING, SUPPORT AND DEVELOPMENT

Ensure the full implementation of HA’s Personnel Management Policies and Code of Conduct

Ensure that a human resource strategy and implementation plan is developed, monitored and reviewed as an integral part of the strategic planning process

Optimise staff performance through ensuring that effective processes are in place to support and encourage their personal and professional development

Maintain an effective Mission Management Team (MMT) to facilitate involvement of staff in the running of the programme through an appropriate participatory and open team approach to decision making.

SUPPORT ORGANIZATIONAL LEARNING

Ensure that there is an appropriate contribution to policy development and advocacy at a regional and global level based on the experience of the mission programme

Contribute to HA’s efforts to influence policies of major donors, the private sector and UN agencies

Ensure the promotion of information exchange, writing up programme case studies and learning from experience at all levels, (country, region and global).

SECURITY AND HEALTH AND SAFETY

Maintain an overview of the political and security context, noting how developments may affect programme work

Ensure that robust and effective security and evacuation plans and procedures are in place and regularly reviewed and updated in order to security of all staff at all times

Ensure all staff are aware of, adhere to health and safety policies and guidelines, and regularly review these policies

ADMINISTRATION AND MANAGEMENT

Maintain an effective Mission Management Team (MMT) in country office and sub-office(s) to facilitate involvement of staff in the running of the programme through an appropriate participatory, open team approach to decision making

Ensure financial, procurement and budgetary guidelines and controls are in place.

Ensure accounts are produced on time and in accordance with HA policy and procedures.

Ensure effective grant management in accordance to HA procedures and performance targets.

OTHER DUTIES

Carry out other duties as directed by the Head of the Humanitarian Dept. and director of programmes and associated with the job purpose.

General Responsibilities

Must adhere to the charities policies and procedures, e.g. Health & Safety at Work, Freedom of Information Act 2000, Data Protection Act 1998, Equal Opportunities, Company Handbook, Quality Management System, Investor in People etc. at all times

Will respect the confidentiality of all matters relating to their employment and other members of staff

To demonstrate on-going professional development through reflective practice and participation in internal and external development opportunities as evidenced in a Continuing Professional Development portfolio

To participate in the appraisal process and ensure that agreed objectives are achieved, taking responsibility for directing own learning and development activities (e.g. private study, e-learning)

To attend and contribute positively to meetings, conferences and training courses as agreed with the line manager

Establish and maintain effective working relationships with co-workers, supervisors, managers, directors and the general public

Assist staff in other departments and regions as required in order to facilitate the work of the charity

Other duties as per the request of the Finance and Operations Director in the interest of the organisation objectives

Other Responsibilities:

The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder

Person Spec:

It is essential that the post holder shows a good understanding and empathy with the principles as well as commitment to HA’s vision and mission. This section should detail the requirements of the role in the following sections:

Essential:

Qualifications

University degree in international development or relevant field

Very good written and spoken English

Broad knowledge and understanding of Islamic principles as they apply to humanitarian/ development issues.

BehavioralNon-Technical Competencies:

Leading and supervising

Formulating Strategies and concepts

Persuading and influencing

Relating and networking

Planning and Organising

Analysing

Adapting and responding to change

Delivering results and meeting stakeholders’ expectations.

Working with people.

Experience:

Five years experience in managing humanitarian operations

Experience of designing & implementing project proposals and concepts

A record of effective management and reporting skills

Experience in budgeting, budget-tracking, and balance-sheet management

Personal Qualities

Ability to work on own initiative as well as part of a team

Sympathetic with aims and objectives of Human Appeal

Desirable:

Previous experience working overseas, preferably with an NGO

Knowledge of local laws and culture

A post-graduate degree in development, international relations or related field

Please apply before the closing date by sending your CV and covering letter via email to: hr.uk@humanappeal.org.uk

Note: if you fail to hear back from us within 8 weeks please assume your application has been unsuccessful.