Country: Turkey
Closing date: 30 Jul 2018
Position Title : Information Technology Officer
Duty Station : Ankara, Turkey
Classification : Professional Staff, Grade P2
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 30 July 2018
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:
1. Internal candidates
2. Qualified applicants from the following NMS countries:
Antigua and Barbuda, Bahamas, Cabo Verde, Czech Republic, Djibouti, Fiji, Micronesia (Federated States of), Gabon, Guyana, Iceland, Comoros, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Malawi, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, Swaziland, Timor-Leste, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa
Context:
Under the overall supervision of the Chief of Mission (CoM), direct supervision of the Senior Resources Management Officer in Turkey, and in close coordination with Information and Communications Technology (ICT) in Headquarters (HQs) and Manila, the successful candidate will be responsible and accountable for coordinating the Information Technology components of all IOM operations under the purview of the Country Office. Specifically, s/he will administer, supervise and prioritize ICT technical support of IOM operations in Turkey and its sub-offices. S/he will participate in the IOM IT infrastructure evolution, and ensure timely responses to all business requirements in support of IOM operations in Turkey.
Core Functions / Responsibilities:
Supervise and coordinate the activities of the ICT unit in IOM Turkey, ensuring that all requests are addressed timely and accurately with efficient allocation of resources. Assist the administration in the adequate planning and provision of IT resources for the mission.
Plan for systems upgrades and IT infrastructure changes in line with IOM ICT Standards and in close coordination with the Information Technology and Communications Service Centre in Manila. Install systems, network components, and software. Suggest optimal technical solutions to achieve required standards while taking into consideration local technical constraints.
Ensure regularly and in close coordination with the Resources Management Unit that the budget planning is incorporated in project and mission budgets including IT staffing, infrastructure, replacement, upgrade, and maintenance needs.
Secure the implementation of IOM ICT Standards, policies, and guidelines, with regards to implementation of network systems, IT security, software licensing, telecoms, and ICT procurement.
Monitor daily mission-critical application such as the Migrant Management Operational Systems Application, IGATOR and the SAP-based Processes and Resources Integrated Systems Management. Liaise effectively with technical counterparts for the proper functioning and availability of those systems. Assist with end-user training when required.
Ensure the required performance and stability of network services and servers (LAN, WAN, messaging, Internet and VSATs connectivity, VPN, etc.), to prevent and minimize downtime or service interruptions.
Ensure daily monitoring and adequate completion of server backups.
Develop and implement, when necessary, ICT training to all end users to ensure productive use of IT and telecommunications resources.
Provide remote technical support to all IOM Turkey offices. Conduct on-site visits when necessary.
Maintain the office's ICT inventory for hardware and software (safeguarding media and licenses), including regular updates to the technical documentation of IT networks.
Liaise with ICT service providers and vendors for the adequate provision of supplies and services.
Inform mission management as necessary, for the required improvements on mission IT infrastructure and provision of services as required for the efficient functioning of mission operations.
Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
• Master’s degree in Computer Science, Information Management, Information Technology or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.
Experience
• Experience in managing a medium to large scale systems/networking environment;
• Experience in design of a large scale global implementation of Exchange 2003 and 2010;
• Demonstrated strong ability to think strategically and tactically while acting independently under management guidance;
• Strong inter-personal and communication skills, team player able to provide technical leadership in ICT group;
• TCP/IP internetworking and related services (DNS, WINS, DHCP, NPS, etc.) network operating systems (Windows) and network management systems;
• Extensive knowledge of Windows Operating System for Clients and Servers, Administration of
a multi-site environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoIP, MS Office, Antivirus Software and utilities;
• CCNA, MCP (Windows/Exchange Server) and/or MCSA/MCDBA/MCSE certifications would be a distinct advantage;
• Knowledge and demonstrated experience of database information systems and data processing tools. Knowledge of web-based development, geographical information systems and/or mapping tools would be a distinctive advantage;
• Knowledge of Exchange and 2010 Server design/implementation a plus; Extensive knowledge of Exchange and 2010 architecture, Windows 2000, Window 2003, Windows 2008 and Active Directory; knowledge of anti-virus/content filtering software deployment/support;
• Ability to troubleshoot Exchange 2003/2010/Outlook Client issues provide end-user support for windows, network and messaging system;
• Knowledgeable on VHF/UHF radios, VHF mobile/base station, HF mobile/base station and
Panasonic PABX system a big plus;
• Experience configuring and working with Microsoft Internet Information Server (IIS) and SQL Server 2008 and Visual Studio 2010 required.
Languages
Fluency in English is required.
Desirable Competencies:
Behavioral
• Accountability – takes responsibility for action and manages constructive criticisms;
• Client Orientation – works effectively well with client and stakeholders;
• Continuous Learning – promotes continuous learning for self and others;
• Communication – listens and communicates clearly, adapting delivery to the audience;
• Creativity and Initiative – actively seeks new ways of improving programmes or services;
• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
• Performance Management – identify ways and implement actions to improve performance of self and others;
• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
• Professionalism - displays mastery of subject matter;
• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;
• Technological Awareness - displays awareness of relevant technological solutions;
• Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and security clearances.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 30 July 2018 at the latest, referring to this advertisement.
For further information, please refer to:
http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html
In order for an application to be considered valid, IOM only accepts online profiles duly completed.
Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.
Posting period:
From 17.07.2018 to 30.07.2018
Requisition: VN 2018/173 (P) - Information Technology Officer (P2) - Ankara, Turkey (55573779) Released
Posting: Posting NC55573784 (55573784) Released
