MEAL Officer

About GOAL

GOAL an International Humanitarian Organisation is an international emergency and development NGO dedicated to alleviating the suffering of the poorest and most vulnerable. GOAL was established in 1977 and is currently operational in 13 countries world-wide.

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been contributing to the urban refugee responses in Turkey since 2016 with a focus on responding to needs in health service delivery, social safety nets and the protection of vulnerable and marginalised migrants in southern Turkey.

Overview of the Link Program

GOAL seeks a MEAL officer for its ECHO-funded LINK program. The program aims to connect vulnerable and marginalized communities to available state and non-state services in Ankara, Gaziantep, Sanliurfa and Adana by addressing and mitigating protection concerns of the vulnerable/marginalized refugees through provision of critical information and raising their awareness (on their rights, obligations and services available in Turkey), by sensitization/advocacy (targeting key stakeholders and service providers, etc.) and Individual Protection Assistance (IPA) services to assist vulnerable individuals to access to basic, social and protective services available under the provisions of Temporary and International Protection regulations in Turkey. In Gaziantep and Sanliurfa the program exclusively targets refugees from nomadic/semi-nomadic backgrounds including Dom and Abdal communities and refugees engaged in seasonal agricultural works in Adana.

Job purpose:

The primary responsibility of the MEAL Officer is to support the MEAL Manager to implement the MEAL plans and ensure implementation of robust systems and to provide real time analytics to guide the quality of the programme and implementation.

General Functions of the role

• Work with LINK teams and other professionals from a range of organizations to provide services that deliver the best possible outcomes for vulnerable/marginalized individuals and their families.
• Contribute to forums, coordination and working groups meetings, as agreed upon with the line manager.
• At all times, be up to date on his/her knowledge on MEAL system, procedures, relevant MEAL technologies and tools.
• Ensure adherence to internationally recognized MEAL principles and standards.
• Ensure adherence with GOAL’s code of conducts and other internal policies i.e. on confidentiality, safeguarding, equality, diversity and inclusion including the GOAL's commitments to the protection from sexual exploitation and abuse (PSEA).
• Work with supervisors and peers in harmony to achieve LINK service plans, objectives and targets.
• Participate in one to one performance development reviews/appraisals and contribute to the identification of own development needs.
• Ensure full compliance with the GOAL’s health and safety policy and all locally agreed safe methods of work.

Key Responsibilities and Duties

Working under direct supervision of MEAL Manager:

• Contribute to the development of the MEAL Framework for the country program.
• Contribute to the design and deployment of new tools as required (surveys, questionnaires, pre-posts, PDMs, KAPs, satisfaction surveys. etc…) which are needed to assess all programs aspects and measuring all planned indicators.
• Contribute to build the capacity of the MEAL department.
• Provide technical MEAL support/inductions to GOAL Program and implementing partners when relevant.
• Travel to all areas of work to monitor program activities via observation and stakeholder interviews.
• Maintain and compile a lesson learned database and share these lessons with the program team in timely manner.
• Be an advocate for learning in the programme ensuring that learning is captured and shared effectively, including case studies.
• Work with the MEAL Manager to ensure MEAL Management Information Systems (CommCare + Power BI) are used for all MEAL/Programme activities.
• Contribute towards all MEAL reports (internal and external reporting) including needs assessments, etc.
• Ensure compliance for all participants and beneficiaries of the Turkey Program in terms of data privacy, informed and signed consent and data protection.
• Ensure all relevant MEAL information collected according to specified mean of verifications in a timely manner.
• Oversee the roll-out of activities and training of GOAL Turkey Accountability Framework to Turkey Program and update the framework as delegated by the MEAL manager.
• Contribute to the development/revising of SOPs for the Accountability Framework and respond to feedback obtained from beneficiaries per SOPs/Guidelines.

Other Duties

The post holder may be requested to undertake other activities and duties as mutually agreed with the MEAL Manager. This Job Description is intended as a guide to the position and is subject to change at GOAL’s discretion.

Requirements (essential)

• A minimum of three (2) years’ overseas practical working experience in M&E or Accountability activities within a humanitarian programme or similar environment.
• Knowledge of and demonstrated practical experience MEAL methodologies (particularly appropriate quantitative and qualitative/participatory research methods), data analysis and report writing.
• Good communication, interpersonal and motivational skills.
• Advanced skills with MS Office (particularly Excel).
• Experience designing applications/forms with ODK-based digital data collection software especially CommCare (or other software e.g. SurveyCTO, Survey 123, ODK, iFormBuilder, Kobo, etc.)
• Experience in PowerBi.
• Good understand of monitoring and evaluation basics – including tracking progress against objectives, preparation of LogFrames, indicators etc, and analysis of quantitative and qualitative data.
• Knowledge of Sphere and Core Humanitarian Standards.

Requirements (desired)

• Proficiency in Arabic and Turkish an advantage.

• Demonstrated ability to anticipate delays and bottlenecks, analyse risk and pre-emptively manage it.

• Commitment to capacity building.

• Strong English language skills.

• Good team player, flexible and capable of working with a multinational country team, and capable of working under pressure.

• Confident and skilled in presentation and facilitation, proven record in provision of trainings a plus.

• Knowledge of statistical software packages, such as SPSS, Stata and/or R preferred.

General terms and conditions

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

How to apply:

Interested? Then apply for this position by clicking on the apply now button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Applications close 01 July 2020.

Thank you.