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Program Director

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Country: Turkey
Organization: Union of Medical Care and Relief Organizations
Closing date: 25 Mar 2022

About UOSSM

UOSSM INTERNATIONAL is the Union Internationale des Organisations de Secours et Soins Médicaux (UOSSM International).

UOSSM INTERNATIONAL is a federation of humanitarian medical relief, non-for-profit, independent non-governmental organizations, founded in January 2012 in France. Its mission is to support the health-related needs and well-being of the people and communities affected by crisis and their aftermath, regardless of nationality, ethnicity, gender, religion, or political affiliation. UOSSM INTERNATIONAL. is dedicated to building sustainable health-related services and reducing human suffering and is non-political and non-sectarian in its mission. In the response to the humanitarian crisis, UOSSM INTERNATIONAL is Expanding and looking to attract professional capacity to assist in achieving its goals and objectives.

Our values:

  • Trust
  • Ambition
  • Accountability
  • Neutrality
  • integrity

Position info:

About the role

This is a 24-month Full-time replacement role with unaccompanied terms based in Istanbul, Turkey (Residence permit required), or Europe. and report to the Chief Executive Officer (CEO).

You will line manage

1- Program manager.

2- Field Managers (FMs).

3- New missions

You will also coordinate your work with:

1- Monitoring and Evaluation (M&E) Unit.

2- Partnership & Grants Manager

3- Information Unit.

You will be responsible for the continuous improvement of UOSSM’s health programs to improve quality and impact throughout the project portfolio. This will include providing strategy, direction and technical advice to all program managers and the Area Coordinators (AC) who manage the program managers directly. As Program Director, you sit on the Senior Management Team (SMT), which is comprised of the CEO, Operation Director (OD), Quality & Strategy Director (QSD), and Business Development Director (BDD), with the mandate to improve both programmatic and organizational quality.

Your purpose: As a member of the SMT, the PD leads the development of the overall organizational program, ensuring a multi-sectoral program approach that adheres to international and UOSSM standards and policies. The PD is responsible for oversight of the strategy, coordination, management, and reporting on all UOSSM programs in accordance with donor proposals and guidelines and for ensuring high quality programming through technical support and effective monitoring and evaluation. The PD also represents UOSSM to relevant external stakeholders as necessary.

You will be responsible for:

Senior Management:

• Actively participate in the rollout and monitoring of the UOSSM Strategic Plan, as well as of organizational and country-specific policies & frameworks in collaboration with the relevant staff

• Produce strategic analysis and planning for program development, expansion, or emergency response as needed

• Work with the CEO and BDD to maintain a funding strategy to ensure future funding streams are known and developed to the greatest extent possible

• Ensure that internal and external reporting requirements are met in an effective and timely manner through effective contract management and monitoring

• Ensure good communication and knowledge exchange between program sites and the HQ and regularly update SMT and staff on program implementation progress as well as program needs

• As a member of the SMT, provide regularly scheduled field monitoring visits to ensure best practices and UOSSM processes are being followed to minimum waste, risk, and fraud.

Program Development, Implementation, and Quality:

• Lead the implementation of high-quality participatory program development based upon recent and relevant information and community consultation.

• Support in planning and coordination of strategic program development activities like contextual analyses, multisectoral assessments, and focus group discussions

• Provide technical advice and support to Program Managers and Area Coordinators to ensure effective implementation of programs while complying to donor guidelines and ensuring timely delivery on program objectives

• Oversee program activity tracking, semi-annual reviews, community consultations and feedback, and high-level budget oversight to ensure all programs remain on track and effective, and that challenges or irregularities are addressed early and often

• Ensure that UOSSM develops and maintains its capacity to respond to emergencies

• Support the M&E Manager in the development, delivery, and maintenance of a rigorous Monitoring and Evaluation (M&E) system.

• Support the M&E Manager to ensure regular monitoring and review of UOSSM’s Complaint Response Mechanism

• Lead in the annual review of compliance with the Core Humanitarian Standards (CHS) and progress on the CHS improvement plan.

• Continuously explore opportunities for partnerships with other international NGOs, national and local NGOs, and state agencies as part of a coordinated partnership model

• Coordinate quality improvement via visits by regional and technical Advisors and consultants and ensure that recommendations in advisor reports are implemented into programs

• Ensure that cross-cutting issues –gender, inclusion, protection, and sustainability - are mainstreamed into all program activities

• Develop relationships with potential partners, agencies and organizations through networking and the presentation of UOSSM programs.

Donor Compliance and Reporting

• Ensure all relevant team members are aware of relevant donor compliance aspects and reporting responsibilities through the life of each program through kick-off workshops, planning, training, quarterly/semi-annual reviews, etc.

• Responsible for adherence to the donor reporting schedule and lead on donor reporting quality.

• Oversee the compilation and consolidation of UOSSM’s Annual Country Report and Annexes

Financial Management & Systems:

• Review proposed program budgets and ensure they are realistic, and in line with donor regulations and comply with UOSSM Procedures & Policies

• Work with the OD and the program budget holders to ensure close management of budgets and expenditures in compliance with donor guidelines

• Support PMs and ACs to ensure that procurement plans are timely in place for each project and program according to donor budgets & program narratives

• Work with OD and the Logistics Coordinator to ensure effective systems and logistical support to programs ensuring PMs understand and comply with UOSSM Procedures & Policies

Coordination & Networking:

• Represent UOSSM in various Working Groups

• Manage and coordinate representation of UOSSM in relevant clusters and working groups meetings

• Stand in for the CEO when requested to represent UOSSM at relevant government, donor, UN or inter agency meetings

Staff Management, Development and Organization Learning:

• Provide technical support and ongoing on-the-job training and coaching to staff in management and or technical (program) subjects where necessary

• Ensure that work within the program team(s) is regularly planned, organized, and adjusted to ensure efficiency and efficacy in a high-pressure environment

• Work to build fit-for-purpose mechanisms to improve information management and organizational learning

• Ensure that UOSSM’s Code of Conduct and Safeguarding policies are fully integrated and implemented in all aspects of work

• Provide tailored mentoring and monitoring to the M&E Unit.

Accountability

• promote and ensure compliance with the Core Humanitarian Standard (CHS) commitments and quality criteria

• ensure that all staff are familiar with the principles underpinning accountability, safeguarding and UOSSM's Complaints and Response Mechanism (CRM) and ensure that information about UOSSM's commitments on accountability and safeguarding are disseminated among program participants and communities

• ensure that the CRM is functional, effectively implemented, and accessible in all programs' locations, enabling safe reporting of both programmatic and sensitive complaints, including safeguarding UOSSMs

• ensure that complaints are welcomed, managed, and responded to in a timely, fair and appropriate manner; ensure that sensitive complaints, including safeguarding UOSSMs, are handled with utmost confidentiality and that the safety of the complainants and those affected is prioritized at all stages.

Your skills and experience will include:

Education, Qualifications & Experience Required:

• Qualification in Development Studies, Humanitarian Aid, Nutrition, Public Health, WASH, Food Security/Livelihood, or another related discipline

• A minimum of 5 years with an INGO, at least 2 of which in middle or senior management level experience in humanitarian or development programming with specific experience in managing multi-sector interventions

• Fluency in written and spoken English.

• Expertise in program design and proposal development

• Experience in program management, monitoring, and evaluation, including the design and implementation of M&E plans, databases and tools, and the analysis and use of data and results to improve program quality experience

• Strong communication and networking skills with peers and donors

• Strong experience in effective relationship building and staff development skills (including the ability to motivate, support, and mentor colleagues)

• Empathy with UOSSM’s goals and a commitment to the safeguarding of beneficiaries

• Experience of working and living in insecure, hardship, and sensitive environments and in complex humanitarian settings or emergency response

• Ability to work under pressure to meet tight deadlines

We would also like:

• Specific experience managing programs in: Nutrition, WASH, food security/livelihoods and/or emergency sectors

• Experience with gender, equality, disaster risk reduction, peacebuilding, HIV &AIDS, and protection mainstreaming

• Experience in participatory approaches for program design and implementation

• Experience capacity building with partner organizations

• Experience in designing and implementing Complaint Response Mechanisms

• Skills in Digital Data Gathering, statistics, and statistical analysis software packages

• Analytical and problem-solving skills

• Cross-cultural awareness and sensitivity

• Strong proven delegation, time management, and prioritizing skills

• Good team player, flexible, patient, and adaptable to a changing environment

Salary/ fees:

• Annual Salary range from 42000 to 60000 USD

Languages:

  • English: Native
  • Arabic: Preferable

How to apply:

  1. Interested candidates who meet the above-mentioned qualification should submit their CV and a cover letter to https://forms.gle/GES4FBnxKFgHS12H7
  2. All candidates must mention their experience in the experience field in the above link
  3. Announcement Code: ADM/PRO-2A/1105
  4. Due to the urgency of this position, applications will be short-listed on a regular basis, and we may offer posts before the closing date.

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